I lost my Ponta Card
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If your Ponta Card is lost or stolen, contact Ponta Customer Center (24 hours)
0120-0-76682
0570-0-76682 （Mobile）
(Domestic Calls Only)
After you have received a new Ponta Card, click "Switch Card" to link your account to the new card.
Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.
0120-0-76682
0570-0-76682 （Mobile）
(Domestic Calls Only)
After you have received a new Ponta Card, click "Switch Card" to link your account to the new card.
Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.